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Wuxi Qingyuan Laser Technology Co.,Ltd

Add: No.30 Hongyue Road Hongshan Street New District Wuxi

Sales Manager: Ivy Liu

Tel: 86-510-68885506

Mobile: 86-15895446133

Fax: 86-510-88995669


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What Is The Best Laser Engraving Machine Service
- Dec 23, 2016 -

1,  Laser engraving machine  Pre-sales support service: 

Before signing contracts, we provide various production technology solutions, technical 

consultations, samplings and machine selection services for customers. 

2. Installation and Commissioning

We shall safely deliver the cutting machine to the installation site designated by customer and

 send technical service engineers for onsite installation. On the condition that installation and

 commissioning tools are ready, the technical service engineers shall complete installation and 

commissioning of the equipment within two days and keep the site clean.

3. After-sales Training

Upon completion of installation, our engineer will provide user's operators with technical training

 (at least three days) at the installation site or our domestic training center until the

 operators are able to operate the equipment smoothly, which covers:

Use of control software. 

Startup/shutdown procedures. 

Operation of control panel, software control parameters and setup of such parameters. 

Maintenance and cleaning of machine. 

Solutions to common hardware faults. 

Operation precautions.

4.  Laser engraving machine  others service

After the expiration of the warranty, maintenance services will be continued for full lifetime of

 the machine .After the expiration of the warranty, we’ll still provide extensive hardware 

support, and free of software upgrades.To ensure long-term supplying for spare parts and 

consumable parts